ISP Problem

ISP Problem

General — Page [1]
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
OK, I have a problem. My internet connection isn't working and I have reason to believe my ISP is to blame. Now it might be that the ISP's servers crashed or something, but it's more likely that they blocked us for some reason (it wouldn't be the first time that's happened - last time they did it because a virus on my mom's computer was sending out spam mail or something like that).

Before I call them I'd like to know if me trying to connect with a static IP and using port-forwarding software from http://portforward.com/ could be the reason for such a block (I might have also used a false username/password combination for the router, as I wasn't completely sure about it, it gave no errors though).
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jun 29 at 08:53 PDT — Ed. 2011 Jun 29 at 08:54 PDT
Rockbomb
Dog fucker (but in a good way now)

2009 Nov 13 • 2045
I see no reason why thy would block you for port forwarding. I guess it's possible that they don'y want you to use a static IP, but I think if that were the case, you wouldn't even have the option to do so.
 
 
2011 Jun 29 at 09:41 PDT
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
So I called them and they said they made a mistake. They didn't say what kind of a mistake, but I didn't really feel like pursuing the subject. Just happy I'm unblocked.
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jun 29 at 14:23 PDT — Ed. 2011 Jun 29 at 14:23 PDT
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
I set up a static IP (this time without getting blocked), but now for some reason I can't connect to the internal IP address of my router as I'm supposed to. I tried connecting to 192.168.100.1, but it didn't work in any of the 3 internet browsers I used (Chrome, Firefox, IE). Am I missing something?
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jun 30 at 10:29 PDT — Ed. 2011 Jun 30 at 10:29 PDT
phoenix_r

2009 May 13 • 902
17 ₧
Can you ping the router? When you set your static IP, did you set the router as your gateway? Does your new IP conform to your subnet masking? Did you slather any of your hardware in marmite? No marmite? Vegemite then? Bovril?! All I'm saying is if everything is configured properly then you probably just need more yeast.
BOO
 
 
2011 Jun 30 at 10:59 PDT
Down Rodeo
Cap'n Moth of the Firehouse

Find the Hole II Participation Medal
2007 Oct 19 • 5486
57,583 ₧
 
 
2011 Jun 30 at 12:24 PDT
phoenix_r

2009 May 13 • 902
17 ₧
Down Rodeo said:
Isn't it normally 192.168.1.100?

Quote:
The internal, LAN-IP address is normally set to a default, private number. Linksys routers, for example, use 192.168.1.1 for their internal IP address. D-Link and Netgear routers typically use 192.168.0.1. Some US Robotics routers use 192.168.123.254, and some SMC routers use 192.168.2.1. No matter the brand of router, its default internal IP address is listed in the manufacturer's documentation. Administrators have the option to change this IP address during router setup or at any time later.


From http://compnetworking.about.com/od/workingwithipaddresses/f/getrouteripaddr.htm
BOO
 
 
2011 Jun 30 at 12:36 PDT
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
Down Rodeo said:
Isn't it normally 192.168.1.100?

ipconfig /all lists 192.168.100.1 under Default Gateway.

phoenix_r said:
Can you ping the router?

Yes, I can.

phoenix_r said:
When you set your static IP, did you set the router as your gateway?

It lists 192.168.100.1 under my Default gateways, yes.

phoenix_r said:
Does your new IP conform to your subnet masking?

Probably? Honestly I don't really know what you mean. My subnet mask is 255.255.255.0 and the static IP I chose is 192.168.100.104, so I'm guessing yes, since the first 3 numbers are the same as the router's IP...

phoenix_r said:
Did you slather any of your hardware in marmite? No marmite? Vegemite then? Bovril?! All I'm saying is if everything is configured properly then you probably just need more yeast.

Maybe...
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jun 30 at 14:31 PDT
phoenix_r

2009 May 13 • 902
17 ₧
Yeah, that conforms to the masking. 255 = this segment must be exactly the same as teh host. 0 = fuck it, do it live.

So you have internet connectivity again but cannot connect to your router to configure hot-sweet port forwarding?

Kinda janky but perhaps try going back to DHCP and try to connect again. If that works you might be able to do the router-side configuration and then go back to the static IP. Also there may be something in your routybits saying DHCP clients only but I find that unlikely.

If you don't mind, what are you trying to accomplish with port forwarding here?

Going back to the original post, I don't know of any way for your ISP to know that one of your computers on the other side of the router from them has a static or dynamic IP. All that they see is the router, I'd assume. Well, that and all of your traffic...
BOO
 
 
2011 Jun 30 at 14:58 PDT
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
phoenix_r said:
Kinda janky but perhaps try going back to DHCP and try to connect again. If that works you might be able to do the router-side configuration and then go back to the static IP. Also there may be something in your routybits saying DHCP clients only but I find that unlikely.

Even if I use DHCP settings I can't connect.

phoenix_r said:
If you don't mind, what are you trying to accomplish with port forwarding here?

I'm trying to host a cs server but for some reason my friends receive a Failed to Contact Game Server error when trying to connect. I went online to check it out and we all opened the ports that were listed in the threads I found (UDP 1200 and 27000-27015, TCP 27030-27039), but still couldn't connect, so now I'm trying to port-forward those ports to my IP, as it says in another thread.
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jul 1 at 03:43 PDT — Ed. 2011 Jul 1 at 03:44 PDT
Rockbomb
Dog fucker (but in a good way now)

2009 Nov 13 • 2045
Mate de Vita said:
phoenix_r said:
Kinda janky but perhaps try going back to DHCP and try to connect again. If that works you might be able to do the router-side configuration and then go back to the static IP. Also there may be something in your routybits saying DHCP clients only but I find that unlikely.

Even if I use DHCP settings I can't connect.

phoenix_r said:
If you don't mind, what are you trying to accomplish with port forwarding here?

I'm trying to host a cs server but for some reason my friends receive a Failed to Contact Game Server error when trying to connect. I went online to check it out and we all opened the ports that were listed in the threads I found (UDP 1200 and 27000-27015, TCP 27030-27039), but still couldn't connect, so now I'm trying to port-forward those ports to my IP, as it says in another thread.


I get the feeling you're having the same problem I had when I first started running a CS server... misunderstanding (or, lack of knowledge, as was in my case :P).

You said you are trying to forward the ports to your IP, which I'm going to assume you mean your WAN IP. If that's the case, that's not what needs to be done. You need to forward the ports to the LAN IP of the computer you're running the server from.

Here's a diagram of how things are:
Your friends computer ->His router -> His ISP -> Your ISP -> Your router
Now, your friend is going to send out a request from his computer to connect to your server. Everything is going to be fine up until it hits your router. At that point, the router isn't going to know which computer to send the request to, so it'll either send it to a random one, or not send it at all. So you forward the port to a local IP to tell it which computer to send everything to across said port.
 
 
2011 Jul 1 at 14:15 PDT
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
Yes, exactly. So I have to forward those ports to the IP address that I chose when configuring my static IP (192.168.100.125 now), right?
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jul 2 at 04:10 PDT
SRAW
Rocket Man

2007 Nov 6 • 2525
601 ₧
YES
Free Steam Games
 
 
2011 Jul 2 at 04:27 PDT
Mate de Vita
Kelli

2008 Oct 4 • 2453
159 ₧
I found the problem anyway. I'm not allowed to connect to the router.
...and that's the bottom line because Mate de Vita said so.
 
 
2011 Jul 2 at 04:36 PDT — Ed. 2011 Jul 2 at 04:36 PDT
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